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Glitches On Obamacare Site Affecting Locals

By Erica Williams
By ewilliams@wbbjtv.com

JACKSON, Tenn -- Some West Tennesseans looking to enroll in Obamacare said they haven't been able to complete their online applications at all this week; and just like thousands of others throughout the U.S., they're wondering when the glitches will be fixed.

The government launched Healthcare.Gov on October 1, which is the site where Americans can buy health coverage under the Affordable Care Act, but since it's launch, locals interested in signing on said they can't get passed error screens and extended waiting times.

"When I try to log on the website it only lets me get so far before I get an error message," Regina Burton, a Jackson resident said.

Local insurance agents from Denton and Associates said they have spent hours trying to enroll several of their clients and so far no luck.

"It's been very contrary," Susan Denton, an agent and co-owner at Denton and Associates said. "We are trying to enroll people but can only get half-way."

Denton and Burton both said they're confident the glitches will be fixed.

"I think if America gives it a chance and once it's really up and running it will be beneficial to me and people like me," said Burton.

This week White House officials announced that more than 8.6 million people had visited the site and they're working to correct the problems.