Health dept. launches new vaccine scheduling tool for ages 75 and up

JACKSON, Tenn. — There’s a new way for Madison County residents 75 and older to schedule COVID-19 vaccine appointments.

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Health department officials say their phone lines crashed when they first opened up COVID-19 vaccine scheduling by phone.

Since their phone system went back online earlier this year, the phones have been busy with calls from residents.

To help ease the strain and help Madison County residents ages 75 and older make vaccination appointments, the health department created an online scheduling link.

“We have been busy, so that’s great, we have a lot of interest in this new system. We’re really excited to be able to launch it today and give people the opportunity to schedule their appointments online,” said Mallory Cooke, Jackson-Madison County Regional Health Department’s public information officer.

To schedule an appointment, click here to visit the Madison County website’s COVID-19 Appointment Scheduling page.

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After clicking on the tab, you will fill out personal information including your eligible vaccine phase. You can then look at available appointments accompanied by dates and a location.

“Make sure you’re looking at where your appointment is going to be — the date, the time, the location — and just enter your information in correctly,” Cooke said.

As a reminder, you are scheduling two different appointments: one for your first dose, and one for your second dose.

Cooke said, “Know if you are scheduling an appointment you are committing to coming back to get your second dose on the date that is provided for you.”

To streamline your appointment, the website will allow you to print and fill out the forms before you arrive.

“If you have trouble printing that form, that’s ok. Don’t worry about that. You can fill out the information whenever you come to get your first dose of the vaccine,” Cooke said. “Remember whenever you come to get your vaccine, you have to bring a valid ID proving you’re 75 or older, and proving that you’re a Madison County resident.”

Cooke says the health department will still use their rapid response list if there are leftover vaccines at the end of the day.

“We’re expecting to get about one tray a week of vaccine, which is about 975 doses, so once those are gone they’re gone,” Cooke said. “So as we get more vaccine, more appointments will be made available.”

The online scheduling tool is only for people who have not already received their first COVID-19 vaccine and are 75-years-old or older.

Only two hours after the online tool launched, 200 people had already signed up.

If you do not have access to online scheduling, or have questions regarding only vaccine appointments, you can call the Jackson-Madison County Regional Health Department’s new hotline at 1-888-796-8894.

Categories: COVID-19 Updates, Local News, News
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