BBB: Beware home improvement scammers

JACKSON, Tenn. — The Better Business Bureau is urging consumers to use caution when hiring a home improvement contractor, especially following a major storm, flood, or weather event when many homeowners are trying to repair their homes.

However, contractor scams can happen anytime, so be wary of high-pressure sales tactics, upfront fees, and fly-by-night businesses. Con artists will take homeowners’ money and not deliver or deliver less than quality work. Home improvement scams can start with a knock on the door, a flyer, or an ad.

The contractor may offer a low price or a short timeframe. One common hook is when the scammer claims to be working in your neighborhood on another project and has leftover supplies.

“Contractors will be reluctant to share information, and they don’t want you to do too much homework. That’s why a lot of times they try to go after older Americans, because they know ‘Hey, they don’t have the resource, or they don’t know how to get online, or they don’t know how to ask questions.’ Which is a lot,” said Toddnetta trice, communications specialist for the Better Business Bureau.

The BBB also suggest to find trusted, vetted home improvement contractors near you.

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