VA makes major changes, aims to ‘refocus’ on core mission

May 7, 2025

Emily Goodwin,

JACKSON, Tenn. — During the first 100 days of the second Trump administration, the Department of Veteran Affairs has launched major reforms to refocus the department on its core mission.

The mission is to provide the best possible care and services to veterans, families, caregivers and survivors.

Some recent changes within the department include implementing a new policy to reduce remote work and return to in-person work for most employees.

A key change includes eliminating Diversity, Equity, and Inclusion initiatives, and phasing out treatment for gender dysphoria.

Some argue the department has faced challenges over the years, including financial strain, workforce shortages, and issues with access to care and benefits.

Department of Veteran Affairs Secretary Doug Collins says the department is working on the backlog of claims, and says they are focusing on reemphasizing community care.

“If you are a veteran struggling today, the Veterans Crisis Line is always open to you; 9-8-8 press 1– there will be someone there to talk to you,” Collins said. “Do not think you are alone. For our other veterans out there, you know we always have the promise we don’t leave anyone behind. We’re not leaving anyone behind here, and I need your help in that. The VA is going to be there to help you. If you’ve had a problem in the VA in the past, give us another try and lets us know how we can fix it, because it’s a benefit you earned. It’s not something I want you to walk away from. We are here to serve you.”