Survey finds growing number of Americans concerned about AI-powered fraud

JACKSON, Tenn. — A survey finds challenges and opportunities for financial institutions as consumers shift to digital transactions.

A growing number of Americans are sounding the alarm on AI-driven fraud with many feeling unprepared and lacking adequate protections, according to a new survey from Abrigo, a leading provider of compliance, credit risk and lending solutions for financial institutions.

The survey found that over 83% of respondents have concerns about AI-powered fraud and nearly 60% are either “extremely” or “very” concerned about AI-based fraud, presenting significant concerns for the future of banking and payments.

Meanwhile, consumer habits are increasingly shifting towards digital payments, with 64.1% of americans no longer writing checks.

Among digital payments providers, PayPal is the most trusted — with 54.5% of consumers.

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