Gibson EMC Members Asked to Call if Power Still Out
Gibson Electric Membership Corporation is asking customer-owners who are still experiencing outages to call their local customer service center. Dan Rodamaker, Gibson EMC President and CEO, says the cooperative needs customers to call and affirm their outages to ensure that no one is unserved. There are now about 1,500 Gibson EMC customers without power, with around 850 in Gibson County, about 650 in Crockett County, and a few others scattered in Obion County. Rodamaker says that Gibson EMC‘s employees, with the technical help of the co-op‘s Outage Management and Supervisory Control and Data Acquisition Systems, do an exceptional job of tracking outages and creating service orders for service restoration. “Still, we want to be absolutely certain that we are aware of every customer‘s outage, so we ask them to help us in this way,” he explains. Crews are continuing to perform work on the co-op‘s main feeder lines. For as long as this is the case, customers may see crews working in and then leaving their areas before restoring service to individual homes and businesses. While it may be confusing to see this happen, Rodamaker says that following this systematic process enables Gibson EMC to restore service to more customers faster. Rodamaker asks customers for their continued patience and understanding. “Gibson EMC‘s employees know the difficulties an extended outage creates for members and are doing all they can to restore power as quickly as possible,” he says. Gibson EMC is a rural electric cooperative serving more than 35,000 customers over 2,800 miles of electric line in Crockett, Dyer, Gibson, Lake, Obion, and north Madison counties.
