‘We see people on their worst days’: Firefighters discuss stress, coping

JACKSON, Tenn. (WBBJ) — Firefighters are often seen as heroes, rushing to burning buildings, saving lives and protecting the community. But behind the bravery is a reality many do not see.

Firefighters are regularly exposed to traumatic events, life-threatening situations and intense physical and emotional stress. Over time, that repeated exposure can lead to serious mental health issues.

Bob Fluck said firefighters face unique challenges.

“I think just overall, you know, one of the things firefighters say is, we see people on their worst days. We do see people over and over on their worst days. And over time, that builds up and has an effect on your mental wellbeing,” Fluck said.

After a difficult call, firefighters say they can come home distant, short-tempered or withdrawn. Their families may not understand what’s behind that change.

With time on the job, many admit it can harden them, making them less reactive and more guarded.

Departments are expanding wellness resources to help first responders process what they see, so it doesn’t follow them home.

“Mental health became more prevalent in the fire department, and it got a big push forward into something we wanted to be proactive about. A group of ladies and gentlemen signed up through the department to take classes and get certified on how to help not only first responders, but their families after traumatic situations,” Fluck said.